Children.  Teens.
Young Adults.
Parents.  Families.

Real SUPPORT for real people

Victoria Child & Family Psychological Services is a group of registered psychologists who specialize in working with children, teens, young adults, and families. We provide evidence-based services in a caring and compassionate environment. Our approach is always collaborative and engaging, to empower you to make the positive changes you seek.

Our Services

Our psychologists provide a variety of services for a wide range of concerns that children, youth, and families may encounter.  We focus on evidence-based treatment approaches for anxiety, depression, behavioural challenges, attachment difficulties, relationship problems, and more. Many of our psychologists are also highly skilled in completing diagnostic and psycho-educational assessments. We are also available to provide tailored consultation and coaching for parents and allied professionals, as well as community workshops on a variety of relevant topics. 
Given the ever-evolving situation with COVID-19, we have continued offering telehealth services (video and/or telephone sessions) and in-person services at our clinic. Outlined in the document below are the  measures we have put in place to ensure everyone's safety. If you have been scheduled for an in-person session, please familiarize yourself with these measures before your appointment. We care about you very much and we are here to help.
​Warmest wishes from the VCFPS team

Office Safety Precautions in Effect During the COVID-19 Pandemic

Our office is taking the following precautions to protect our clients  and help slow the spread of the coronavirus:
 
  • We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times to minimize contact between families arriving/departing the clinic. The main clinic door will be locked until 5 minutes before your appointment time.
  • Office seating in the waiting room and in therapy/testing rooms has been arranged so that appropriate physical distancing can be maintained.
  • Psychologists are maintaining safe physical distances from clients and each other.
  • Psychologists will wear masks when physical distancing cannot be maintained, and will provide a mask for you/your child to wear if you do not have one (when developmentally appropriate based on the age of the child).
  • Washroom soap dispensers are maintained and everyone is required to wash their hands upon entering the clinic. Psychologists are also washing their hands in-between each client session.
  • Hand sanitizer that contains 80% alcohol is available in all therapy/testing rooms, the waiting room, and at the reception counter.
  • Appointments have been scheduled at specific intervals to minimize the number of people in the waiting room and at the reception counter whenever possible.
  • Waiting room chairs, table/counter surfaces, credit card machines, door knobs, pens and other areas/items that are commonly touched are thoroughly sanitized after each use.
  • Posters have been placed in the clinic to remind everyone of appropriate physical distancing requirements, covering of coughs/sneezes, hand-hygiene measures, and correct mask usage.
  • Tissues and waste bins are easily accessed in all rooms. Waste bins are emptied on a frequent basis.
  • Non-essential items, such as magazines, books, toys, art supplies, and cushions have been reduced in the waiting room and all offices. When any such materials are required for the service you or your child will be receiving, they will be pre-selected by your psychologist for use during your session only, and will be thoroughly sanitized after each use. 
  • All common areas and surfaces are thoroughly disinfected at the end of each day.
 
Thank you for your cooperation with these safety measures!
 VCFPS Team

Ready to
Get started with us?

You are about to be redirected to our online booking system. Once you have booked an intake call, you will receive an email from us that includes a link to a secure online Intake Form. If you have not received an email from us within 24 hours, please check your junk mail.
Please complete the Intake Form ahead of your scheduled intake call. 
​​Thanks! 
​**A limited number of intake bookings are available each month. If you do not see any available booking times, please check back towards the end of the month, when new spots open for the following month.**
To get the process started, please book a free 15-minute intake call with our team. During this call, you will be invited to share more information about your concerns and the services you are seeking. Following the intake call, you and/or your family will be added to our waitlist. If you need more information about our centre before deciding if we are right for you or your family, please contact us with your questions.

    WAnt to Join OUr Mailing LIst?

Front Desk hours

Monday to Friday
9:00 am - 4:00 pm​

phone

250-880-4243

FAX

1-855-427-1529

address

#280 - 4243 Glanford Avenue
Victoria, BC, V8Z 4B9
Terms Of Use
​IMPORTANT – PLEASE READ CAREFULLY:
Welcome to the Victoria Child & Family Psychological Services Website (the “Website”).
PLEASE CAREFULLY READ THE TERMS AND CONDITIONS OF USE SET OUT BELOW AND IN VICTORIA CHILD & FAMILY PSYCHOLOGICAL SERVICES’ PRIVACY POLICY (collectively, the “Terms OF USE”) BEFORE USING THE WEBSITE. USING THIS WEBSITE INDICATES THAT YOU AGREE TO BE BOUND BY AND COMPLY WITH THE TERMS OF USE AND REPRESENT THAT YOU UNDERSTAND AND CAN AGREE TO THE TERMS OF USE. IF YOU DO NOT AGREE TO BE BOUND BY, AND COMPLY WITH THE TERMS OF USE, YOU ARE NOT PERMITTED TO ACCESS OR TO USE THIS WEBSITE.
BY USING THIS WEBSITE YOU ARE ENTERING INTO A LEGALLY BINDING AGREEMENT ON THE TERMS SET OUT BELOW.
Changes to the Terms. Victoria Child & Family Psychological Services reserve the right at any time and for any reason to amend this Agreement and change the Terms of Use. The date of last revision is indicated at the bottom of the Terms. You should review the Terms regularly. It is YOUR responsibility to make sure that you agree with the Terms at all times. If you do not agree with the Terms, you must cease accessing and using the Website.
Who does this Agreement apply to? The Website is operated by Victoria Child & Family Psychological Services Corporation (“VCFPS”). This website provides profiles on professional psychologists, articles, publications, information, data and other materials (the “Content.”) Your use of the Website may facilitate access to or communications with psychologists providing services at or through the VCFPS clinic, other health professionals, directors, officers, employees or consultants of VCFPS (the “VCFPS Personnel and Affiliates”). For the purposes of this Agreement, “WE” or “US” includes VCFPS and VCFPS Personnel and Affiliates. “YOU” in this Agreement means any person or entity accessing this website, whether identified by its comments, e-mail, registration information or IP address. If You use this Website on behalf of your employer, organization, company, or society they shall also be bound by the terms of this Agreement.
Website content. WE own all right, title and interest in all content on the Website. This includes, but is not limited to, all text, graphics, user interfaces, visual interfaces, photographs, sounds, computer code, programs, software, products, information, interactive features and documentation, as well as the design, structure, and arrangement of any content on the Website. All names, logos, and icons are proprietary trademarks of VCFPS or their respective owners.
The Website content and all intellectual property associated with the Website is provided to you for your information and personal use only. You are not authorized to use, copy, reproduce, distribute, sell, license, or otherwise exploit the Website content for any other purpose. Content found on or through the Website or paper publications which bear the name of or credit to a third party creator require the permission of that party for any reproduction or other use.
UNAUTHORIZED COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, POSTING, TRANSMITTING OR DUPLICATING OF ANY OF THE MATERIAL IS PROHIBITED.
No Professional-Client Relationship Created and No advice provided.  Your access to or use of the Website does not create a professional-client or fiduciary relationship. Any communications with VCFPS Personnel through the Website does not create professional-client relationship or fiduciary relationship. The Content does not constitute legal or other professional advice and should not be relied upon for any reason. The information provided on the Website is general in nature and should never be substituted for information or treatment obtained from a Registered Psychologist or other licensed medical professional after considering your personal circumstances. Any content containing professional opinion or advice constitutes the opinion of the author alone and does not represent the views and opinions of VCFPS, or other VCFPS Personnel and Affiliates. You agree that you will not consider the Website’s content to be a suitable substitute for professional advice.
If you have any concerns about the contents of the Website, please contact VCFPS directly.
Websites linked to this site. Certain websites may be linked to this site. VCFPS is not responsible for the contents of any linked websites and makes no representations or warranties, and does not endorse, any website that is linked to this Website, the contents of any such website, the information appearing on any such website or any of the products or services described on any such website. The fact that a website is linked to this Website does not imply that VCFPS or the VCFPS Personnel and Affiliates sponsor, endorse or are affiliated or associated with the entity that owns or is responsible for the website. Any links are provided for convenience only. If you decide to visit any linked websites, you agree that you do so at your own risk.
Forbidden actions. You are not authorized to (i) to infringe the copyright of this Website, (ii) to tamper with or otherwise interfere or attempt to interfere with the functionality or proper working of the Website or to restrict access to the Website; (iii) make illegal use of the Website or use it for purposes which are illegal; (iv) to attack the Website using malicious software, or use the Website for data mining and (v) otherwise to menace with the Website or its content.
No Representations, Guarantees or Warranties. While VCFPS endeavors to provide reliable information and materials, it makes no guarantee regarding the accuracy of the content of the Website. In addition, it cannot guarantee that the Website will be accessible at all times. The Website is provided on an “as is” and “as available” basis and may include errors, omissions or other inaccuracies. VCFPS operates the Website from British Columbia, Canada, and makes no representations that materials in the Website are appropriate or available for use in other locations. NEITHER VCFPS NOR VCFPS PERSONNEL AND AFFILIATES MAKE ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND with respect to the Website, the Content, it’s quality, accuracy, reliability, completeness, currency, timeliness, merchantability, fitness for a particular purpose or non-infringement of intellectual property or related rights. NEITHER VCFPS NOR VCFPS PERSONNEL AND AFFILIATES ASSUME ANY RESPONSIBILITY FOR ANY ERRORS, OMMISSIONS, OR INACCURACIES IN THE WEBSITE OR ITS CONTENT.
USE OF THE WEBSITE IS AT YOUR SOLE RISK.
Limitations of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, VCFPS AND VCFPS PERSONNEL AND AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THE WEBSITE AND THE CONTENT WHETHER EXPRESS, IMPLIED OR COLLATERAL. IN NO EVENT SHALL VCFPS OR VCFPS PERSONNEL AND AFFILIATES BE LIABLE UNDER THIS AGREEMENT FOR ANY DAMAGES, LOSSES, LIABILITIES OR OTHER COSTS OF ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE DAMAGES, PERSONAL INFURY, PENALTIES, OR OTHER LIABILITIES THAT YOU MAY INCUR, SUFFER, OR BE LIABLE FOR AS A RESULT (DIRECTLY OR INDIRECTLY) OF YOUR USE OF OR THE INABILITY TO MAKE USE OF THE WEBSITE OR THE CONTENT.
To the extent links and external content are based on or displayed in connection with the Website, VCFPS AND THE VCFPS PERSONNEL AND AFFILIATES SHALL NOT HAVE ANY LIABILITY OF ANY KIND IN CONNECTION WITH SUCH LINKS AND INFORMATION.
The foregoing Limitation of Liability shall apply in any action, whether in contract, tort, strict liability or any other actionable claim, even if VCFPS or any VCFPS Personnel and Affiliates had or should have had knowledge of the possibility of such damages or even if such damages were forseeable.
Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated herein and that those limitations are an essential part of the Agreement.
Obligation to Indemnify. You agree to indemnify, defend and hold VCFPS and VCFPS Personnel and Affiliates harmless from and against any and all claims, liability, loss, and expense (including damage awards, settlement amounts, and reasonable legal fees, brought against VCFPS and/or VCFPS Personnel and Affiliates, arising out of, related to or which may arise from your use of the Website and/or your breach of any term of this Agreement. In Québec, this will include judicial and extra-judicial costs and fees; elsewhere in Canada, legal fees on a solicitor and its own client basis.
Applicable Laws. This Agreement shall be governed by, construed, and enforced according to the laws of the Province of British Columbia. The use of this Website constitutes YOUR express consent to the exclusive jurisdiction of the provincial and/or federal courts of the Province of British Columbia.
Conflict and Severability. If any portion of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, any invalid or unenforceable portion shall be severed and the remaining portions of this Agreement will remain in full force and effect.
Questions or Concerns. If you have any questions or concerns with regards to the Website, including content that may be available on the website, please contact VCFPS. VCFPS will endeavor to address your concerns.
Updated: October 2018
Privacy & Disclaimer
​​VICTORIA CHILD & FAMILY PSYCHOLOGICAL SERVICES CORPORATION PRIVACY POLICY
Your privacy is important to us. Please read this privacy policy carefully before using the Victoria Child & Family Psychological Services Corporation’s Website (the “Website”) or submitting any personal information through this Website to understand the way that we collect and use private information.
By using the Website, you are agreeing to be bound by the practices set out in this privacy policy.  If you do not agree to be bound by the terms and conditions set out in this Privacy Policy, please do not use the VCFPS Website.
The policies set out herein may be changed from time to time. Any changes will be posted on the Website and will only apply going forward and not retroactively. We recommend that you review the privacy policy whenever you visit the Website to make sure that you understand how any personal information you provide will be used.
This Policy applies to all information we receive from you that is collected or submitted on the VCFPS website.
Types of Non-Public Information We Collect
We collect the following non-public personal information: (i) information we receive from you, including, your title, name, address, email address, phone number, and fax number; (ii) information material to why you or one of your family members may be interested in services or information provided by VCFPS and/or psychologists providing services at or through the VCFPS clinic, other health professionals, directors, officers, employees or consultants of VCFPS (the “VCFPS Personnel”); (iii) the web server automatically records your IP address when you visit the Website. This information may be used in aggregate form to help us understand how visitors are using the Website, for server and network operation and maintenance, to help us understand general usage patterns, and in circumstances where we are concerned about unauthorized use of the Website; (iv) the Website may use cookie and tracking software to personalize and enhance your visit to the Website. Cookies are small text files that are placed on your computer by the websites that you visit. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
The Way We Use Information
We use the information you provide about yourself, your child, or your family: (i) when assessing whether VCFPS’s services may be appropriate for you or your family; (ii) for referring you to one of the VCFPS psychologists or other health care practitioners; (iii) for communicating with you regarding the services or information that you request and to respond to your requests and inquiries; (iv) to manage and administer our business.
If we deem it appropriate to refer you or a family member to a psychologist outside of the VCFPS clinic, we will always obtain your permission first. We do not share the personal information that you provide to us with parties external to VCFPS except with your express written consent other than in the following circumstances: (i) where required by law or to comply with codes of professional conduct; (ii) where we have a reasonable basis to believe that you are in breach of the terms and conditions of our Website; (iii) for the purpose of participating in actual or threatened legal proceedings or alternative dispute proceedings initiated against VCFPS or any of it officers, directors, principals, employees, contractors or affiliates.
In addition, in aggregate form, information relating to users of the Website may be provided to third party advertisers and business partners for editorial feedback purposes, marketing and promotional purposes, statistical analysis of user’s behavior, product development, content layout and improvement. No personally identifiable information in provided.
Data Security
VCFPS has implemented reasonable physical, organizational and technological security measures to safeguard personal information in our custody or control. However, given that electronically submitted data is not 100 percent secure, we make no warranties as to the security of any such personal information that you submit and you do so at your own risk.
How You Can Access or Correct Your Information
You are entitled to request access to and correct all your personal data collected by us. You are also entitled to require us to delete your personal data if we have not yet, and you no longer want us to process it. If you previously consented to the collection of your personal information, you may withdraw your consent at any time. VCFPS may however retain your personal data for specific time periods to comply with professional obligations.
Links to Other Web Sites
The VCFPS Website contains links to other web sites that are not owned or controlled by VCFPS. VCFPS is not responsible for the content or privacy practices of other web sites and you assume all risks associated with use of those sites. This privacy statement applies only to the VCFPS Website.
Assignment
VCFPS reserves the right to transfer all data in its possession to a successor-in-interest to its business or assets.
Applicable Law and Jurisdiction
VCFPS controls and operates the Website from in and around Victoria, British Columbia, Canada. By accepting this Privacy Notice and providing your consent to the use of your personal data as set out herein, you agree that all claims you may have arising from or relating in any way to this Privacy Notice shall be construed and enforced according to the laws of the Province of British Columbia and constitutes your express consent to the exclusive jurisdiction of the provincial and/or federal courts of the Province of British Columbia.
Contact Information
Should you have questions or concerns about these privacy policies, or wish to make a request with respect to your personal information, please contact VCFPS. Requests or inquiries will be deemed to have been given and received if sent by electronic transmission on the date that is one business day after the date of receipt, or if by mail, on the date received or on the date that is the sixth date after mailing whichever is earlier.
Amendments to the Privacy Policy
We reserve the right to make changes to this policy. Any changes to this policy will be posted our website at www.VictoriaChildPsychology.com or can be requested in writing at any time.
 
DISCLAIMER
Any use of or reliance on this Website or the contents of this Website shall be at your sole risk. Victoria Child & Family Psychological Services Corporation, all psychologists (whether operating through sole proprietorships, or professional corporations) and health professionals providing services at or through the VCFPS clinic from time to time, their directors, principals, employees, contractors, agents and affiliates (collectively, “VCFPS Personnel and Affiliates”) make no representation or warranty of any kind regarding this Website or the contents of this Website, all of which are provided on an “AS IS” and “AS AVAILABLE” basis. VCFPS and VCFPS Personnel and Affiliates expressly disclaim all representations, warranties, conditions and endorsements. Without limiting the generality of the foregoing, VCFPS and VCFPS Personnel and Affiliates make no warranty as to the accuracy, quality or completeness of the contents of this Website, nor to the absence of any software virus or other harmful component.